Terms of Service

1. Agreement to Terms

By accessing and using the Glitz & Treats website ("Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms of Service, you are not authorized to use or access this Service.

These terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.

2. Use License

Permission is granted to temporarily download one copy of the materials on Glitz & Treats website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Glitz & Treats at any time.

3. Product Information and Ordering

Product Descriptions

We strive to provide accurate product descriptions, colors, and images. However, we cannot guarantee that your device's display accurately reflects the actual colors of our products. All product images are for illustrative purposes only.

Custom Orders

For personalized items, you are responsible for providing accurate text and design specifications. Please carefully review your custom order before submitting, as personalized items cannot be returned unless defective.

Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or payment authorization issues.

4. Pricing and Payment

• All prices are in British Pounds (GBP) unless otherwise stated
• Prices are subject to change without notice
• Payment is due at the time of order
• We accept major credit cards, PayPal, and other payment methods as displayed at checkout
• If payment authorization fails, your order may be cancelled
• We reserve the right to correct pricing errors, even after an order has been placed

5. Shipping and Delivery

Shipping terms and costs are detailed on our Shipping & Returns page. Key points include:

• Processing time: 1-2 business days for most items
• Shipping times are estimates and not guarantees
• Risk of loss transfers to you upon delivery to the shipping carrier
• You are responsible for providing accurate shipping information
• Additional customs fees may apply for international orders

6. Returns and Exchanges

Our return policy is detailed on our Shipping & Returns page. Summary:

• 30-day return window from delivery date
• Items must be unused and in original condition
• Personalized/custom items are final sale unless defective
• Return shipping costs are the customer's responsibility unless item is defective
• Refunds processed within 5-10 business days of receiving returned items

7. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Glitz & Treats and its licensors. The Service is protected by copyright, trademark, and other laws.

• All trademarks, service marks, and logos are our property or the property of their respective owners
• You may not reproduce, distribute, modify, or create derivative works of our content
• Any user-generated content must not infringe on the intellectual property rights of others
• We respect intellectual property rights and expect our users to do the same

8. User Conduct

When using our Service, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
• Use our Service for any illegal or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Transmit viruses, malware, or other harmful code

9. Disclaimers and Limitation of Liability

Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and use of this website.

Limitation of Liability

In no event shall Glitz & Treats be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any damages shall not exceed the amount you paid for the specific product or service that gave rise to the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless Glitz & Treats and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms of Service or your use of the Service.

11. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

12. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

13. Governing Law

These Terms shall be interpreted and governed by the laws of England and Wales, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of England and Wales.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Service.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.